Which is not a feature of a service
Which is not a feature of a service
A: Variability
B: Intangibility
C: Inseparability
D: None of these
Services are intangible cannot be stored and vary in delivery. They are produced and consumed at the same time. For example a haircut cannot be stored and its quality may change with different barbers. Variability intangibility and inseparability are essential features of services. Therefore none of the options listed can be excluded. Service industries like education healthcare and tourism are vital parts of modern economy.